The customer services rendered by IIFL is actually commendable. IIFL has a loyal support service helpline getting home loans. You could label new IIFL customer service amount mortgage to have questions associated with lenders and commence issues getting home loans. On this page, you will learn the various ways calling support service getting an IIFL financial.
IIFL Mortgage Customer support Count
IIFL Casing Finance Restricted are a part from IIFL Loans Minimal which can be one of the main financial organization from the industry. If you plan so you're able to avail pop over to these guys of a home loan out-of IIFL, you can be positive of uninterrupted assistance from IIFL Home loan Support service right from applying for the house loan to resolving people problems with respect to our home mortgage.
IIFL Financial Customer service
- Name brand new toll-totally free IIFL Financial Customer support Amount 1860-267-3000, 7039-050-000 anywhere between nine.31 have always been and you may six.00 pm out-of Saturday so you can Tuesday and you may ranging from 9.31 in the morning in order to cuatro.00 pm toward Saturdays. The number commonly working toward Weekends and you may Social Getaways.
- You could potentially generate so you're able to IIFL Home loan Customer care at having guidance or any queries away from lenders and at to register a criticism.
- You can request an excellent callback giving your own mobile matter, current email address ID, and specifics of the brand new ask.
- You can buy in touch with the corporate Office out of IIFL Homes Fund from the
- 1860-267-3000
- 7039-050-000
These number is toll-free however they are functional only anywhere between nine.29 have always been in order to 6.00 pm away from Tuesday so you're able to Friday and you may between nine.30 am in order to cuatro.00 pm towards Saturdays. The amount is not working towards the Vacations and Personal Getaways.
But there's a chatbot solution on the site of IIFL Casing Funds wherein your inquiries was dealt with a day day-after-day. It's possible to have an alive talk with eliminate their concerns.
Redressal of Grievances & Complaint Program
IIFL possess an elementary process of joining and fingertips away from issues/grievances. Any of the following measures are modified to join up a grievance regarding mortgage brokers.
- Telephone call brand new faithful IIFL Support service Count Financial 1860-267-3000, 7039-050-000 anywhere between nine.29 are so you can 6.00 pm of Monday to Saturday and you may ranging from nine.30 have always been so you're able to 4.00 pm towards the Saturdays. This new amounts are not available on Sundays as well as on Societal Getaways.
- You could sign in brand new ailment on the web within You happen to be provided with a problem source count that has is quoted in the event that the latest ailment was escalated to higher accounts.
- You could potentially shed your guidance/issues in the suggestions/problems box that can be found whatsoever IIFL Construction Financing twigs. The box might be opened at the periodical times because of the Vigilance Administrator, while the issues would-be sent with the Customer service team for redressal.
An enroll is also handled at all IIFL Casing Financing twigs having customers to register the problems. The brand new register is reviewed from the Vigilance Administrator on regular periods together with issues will be forwarded into the Customer service Group to have resolution.
Redressal procedure therefore the time period
For complaints inserted in the twigs, a keen acknowledgement will be provided inside weekly also the designation and you can name of one's official examining the brand new issue. When your criticism are inserted from the faithful helplines or the IIFL Mortgage Support service, a problem reference number will be provided, therefore the customers might possibly be informed about the progress.
IIFL Construction Financing Limited tend to comment the situation and can upload a last respond otherwise request then big date that have grounds. This will be over within this six months regarding the big date away from acknowledgment of the problem. If for example the redressal provided at that level is not high enough, the consumer will be informed in regards to the means of escalation off the problem to raised profile.
New matrix for escalation of one's ailment in the event that solution provided on part peak isnt high enough is given less than
Peak step one: In the event the an enthusiastic acknowledgement of one's criticism acquired is not provided contained in this one week or if perhaps this new quality is not as questioned, you can boost an online request otherwise submit the issue towards problems redressal officer Sugandha Kochar during the or posting a composed symbol in order to
Top dos: If you have no reaction throughout the more than station contained in this fourteen weeks or if brand new response is discouraging then you can generate to the nodal officials designated venue-best if you redress problems during the the particular Current email address IDs.
You will have to quotation the new grievance reference given. You can even get in touch with new nodal place of work group from Saturday to Saturday ranging from nine.31 was in order to 6.00 pm by calling the fresh new numbers
Level step three: In the event the quality provided with the above mentioned channel is actually discouraging after that you could potentially elevate the issue further to a higher level by creating so you're able to
Urban area Smart IIFL Financial Department Office Target
There are lots of branches of IIFL Homes Finance nationwide. Listed here are twigs in certain of one's significant places for the the nation.